Overwatch players have disliked the Priority Pass system since it was introduced alongside the 2020 Winter Wonderland update.
The Priority Pass feature was meant to shorten the queue time for DPS players. Players earned Priority Passes by queueing for the "flex" role instead, selecting tank or support heroes instead of DPS. The passes could then be used to speed up the DPS queue. But the Overwatch community quickly noticed that it actually made the wait time even longer, since so many people had Priority Passes.
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